Privacy policy
Privacy Policy for Divoxo
At Divoxo, we attach great importance to the protection of your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website divoxo.com, use our services, or contact us via our support email address: suport@divoxo.com. We encourage you to read this policy carefully to understand how your data will be handled.
1. Collection of Personal Information
When you use our website or communicate with us via email, we may collect various categories of personal information, including, but not limited to, the following:
Identification information: Your name, address, phone number, email address, and other identification details necessary for providing our services.
Payment information: Payment details you provide when purchasing products on our website. Please note that sensitive payment information, such as credit card numbers, is not stored on our server and is processed securely by our payment service providers.
Browsing information: Information regarding how you interact with our website, including your IP address, the pages you visit, the products you view, and other browsing data.
2. Use of Your Personal Data
We use your personal information for the following purposes:
To provide and manage our services, including order processing, product delivery, order status tracking, and customer account management. To respond to your requests and inquiries, and to provide effective customer support via our support email address: suport@divoxo.com.
To inform you of updates, special offers, promotions, and events related to Divoxo, provided you have given your consent.
To improve our website, products, and services by analyzing browsing information and gathering customer feedback.
3. Sharing Your Personal Data
Divoxo does not sell or rent your personal information to third parties. However, we may share your data with third parties in the following cases:
Service providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processing, delivery management, web hosting, and data analysis.
Legal compliance: We may disclose your personal data when required by law or in response to legal and governmental requests.
4. Security of Your Personal Data
We implement technical, administrative, and physical security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure. Your payment information is processed securely, in accordance with industry standards.
5. Your Rights and Choices
You have the right to:
Access the personal data we hold about you.
Correct inaccuracies in your personal data.
Delete your personal data, subject to certain legal exceptions.
Restrict the processing of your personal data in certain circumstances.
Object to the processing of your personal data for direct marketing purposes.
Withdraw your consent where the processing of your personal data is based on that consent.
6. Contact Us
If you have questions regarding our privacy policy, wish to exercise your data protection rights, or have concerns about your personal data, please contact us at the following email address: support@divoxo.com.
7. Changes to the Privacy Policy
This privacy policy may be updated periodically to reflect changes in our data processing practices. We encourage you to review this policy regularly to stay informed of the latest updates.
Thank you for trusting Divoxo. We are committed to protecting your personal data and providing you with the best possible shopping experience.